Privacy Policy

Introduction

Shepherd Co Roofing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at shepherdcoroofing.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site or otherwise when you contact us. The personal information we collect may include:

• Name
• Email address
• Phone number
• Address
• Message content when you contact us

Automatically Collected Information

When you visit our Site, we may use cookies, web beacons, and other technologies to collect information about your browsing behavior and device. This information may include:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Referring website

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you information about our services, including confirmations, estimates, invoices, and updates
• Send you marketing communications, if you have opted in to receive them
• Personalize your experience on our Site
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

Disclosure of Your Information

We may share your information with:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Protect Rights: We may disclose your information to protect the rights, property, or safety of Shepherd Co Roofing, our customers, or others.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request that we correct any inaccurate information
• The right to request that we delete your personal information
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Websites

Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

Text Messaging & Communication Policy

By submitting your contact information on our website, by phone, or in person, you consent to receive service-related communications from Shepherd Construction and Landscaping LLC. These communications may include appointment confirmations, scheduling updates, service notifications, billing reminders, and customer support follow-ups.

We may send these messages via SMS (text message), phone call, or email using the contact details you provide. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us.

Marketing Text Messages

We will only send promotional or marketing text messages if you provide express written consent that specifically authorizes Shepherd Construction and Landscaping LLC to do so. Your consent must be given by signing a form, checking a box on our website, or through another written agreement that clearly identifies our business as the sender.

You will never receive marketing messages from our company without your explicit consent. Any such messages will also include opt-out instructions.

Lead Information, Automation, and Compliance

Shepherd Construction does not purchase or use bulk lead lists, nor do we send unsolicited blanket marketing messages. All text messages—whether sent manually or through automated communication systems, software platforms, or application programming interfaces (APIs)—are sent only to individuals who have directly provided their contact information and given valid consent to receive messages from our business.

We collect and log consent in accordance with the Telephone Consumer Protection Act (TCPA), including the "one-to-one" written consent rule effective January 27, 2025, as set forth in 47 C.F.R. § 64.1200(f)(9). We also comply with all provisions of the Oklahoma Telephone Solicitation Act (15 O.S. § 775B).

Do Not Contact Requests

If you request not to be contacted, your request will be honored. We maintain an internal Do Not Contact list and comply with all applicable rules under the National Do Not Call Registry, TCPA, and Oklahoma's state-level telemarketing laws.

Privacy and Data Security

We value your privacy. Your contact information will never be sold or shared with unaffiliated third parties for marketing purposes without your consent. All communications and consent records are stored securely in accordance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: